Globe Wireless Broadband

Ownership

• Singapore Telecommunications: 45%
• Ayala Corporation: 34%
• Public stock: 21%

Globe Broadband

Globe has been expanding its wireless broadband network to accommodate the increasing demand for the Internet. This year of 2009, Globe introduced Globe Broadband Tattoo and Globe Broadband Powered by WiMAX (Worldwide interoperability for Microwave Access). In June 2009, the company launched hyper-speed plans via fiber-to-the-home technology.

3. 1. Tattoo

With Globe Broadband Tattoo, users can experience speeds of up to 2 Mbps, delivered via 3G and High-Speed Downlink Packet Access (HSDPA).

SulitChat

SulitChat is Globe’s messaging offer to subscribers who never want to be disconnected from their chatmates and/or textmates. It allows them to continue sending messages complete with emoticons even in the absence of a laptop or PC.

GCash Remit

GCASH Remit, remittances delivered straight to Globe Handyphone or Touch Mobile phone in response to Filipino expatriates and overseas Filipino workers growing needs.

GCash Web Pay

GCASH WebPay answered the need for a more secure mode of payment for Internet buys. It’s a new payment option for merchants and consumers transacting on the web, which assures security and confidentiality.

Globe DUO

Duo allows subscribers unlimited calling to and from any landline number, as well as, unlimited calling to and from any DUO postpaid mobile subscriber.

Wimax

Globe has rolled out Globe Broadband Powered by WIMAX (Worldwide Interoperability for Microwave Access). Globe’s network is considered the first and biggest 2.5Ghz WiMAX (802.16e) broadband network in South East Asia.

Globe is first in the Philippines to commercially launch a consumer Wimax offering. Currently, Globe has around four thousand subscribers on its WiMAX network, after only a few weeks.

The service is initially available in selected areas in South Luzon, NCR, Visayas, and Mindanao. Globe continues to roll-out WiMAX sites, as a complement to its existing DSL and 3G internet facilities, to ensure the internet gets to every Filipino who needs it.

Globe is providing WiMAX to selected local community government offices in Cavite, Batangas and CDO. Globe is also providing internet access via Wimax to selected schools and city hospitals in Mindanao as part of its thrust of community service to the marginalized areas.

iPhone 3G

Globe Telecom brought iPhone 3G to the Philippines on August 22, 2008. iPhone 3G combines all the features of iPhone plus 3G networking, built-in GPS for expanded location-based mobile services, and iPhone 2.0 software which includes support for Microsoft Exchange ActiveSync.

Competition

Globe's main competitor in the fixed-line telephone market is PLDT. In the mobile telephony market, its main competitors are Smart Communications and Talk N' Text, which is owned by PLDT, and Sun Cellular, which is owned by Digitel.

Service Rating

Innove, the wired, business and residential division of Globe Telecom, has been lagged by service inconsistencies as such that their customer service rating has been dwindling down, including, but not limited to, residential service disconnection of broadband services, and poor customer service handling leading to poor customer satisfaction.